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Resolving 'Checksum Validation Failed' Errors During GST Return Filing

Taxpayers frequently encounter a 'Checksum Validation: Failed' error when filing GSTR-3B, preventing successful submissions. While the exact cause is unknown, often attributed to high portal traffic, several solutions can help. These include clearing browser cache, trying a different web browser, or filing during off-peak hours. If the issue persists, contacting the GSTN helpdesk with a screenshot of the error is recommended.

📖 2 min read read🏷️ GST Returns

Numerous taxpayers submitting their GSTR-3B filings frequently encounter a 'Checksum Validation: Failed' error. This issue typically arises when individuals select the 'Offsets Liability' option within the GSTR-3B form. Consequently, this validation failure prevents users from successfully completing their GST return submissions.Currently, official sources have not offered a definitive cause or a precise solution for this particular error. A common hypothesis suggests that the issue might stem from heavy traffic or an excessive load on the GSTN (Goods and Services Tax Network) portal. Nevertheless, several potential remedies can be explored to address the 'Checksum Validation: Failed' message.

Potential Solutions for 'Checksum Validation: Failed'

Clear Browser Cache

One initial step involves clearing your web browser's history and cached data. For instance, Google Chrome users can typically achieve this by pressing Ctrl + Shift + Delete, which opens a dedicated window to clear browsing information. After confirming, click 'Clear Data'.

Use an Alternative Browser

Attempt logging into the GST Portal using a different web browser. Frequently, errors encountered while filing returns in one browser, like Chrome, can be resolved by switching to another.

File During Off-Peak Hours

Given that the GST Portal and GSTN generally experience reduced traffic during late hours, attempting to file your GST return after 10 p.m. might alleviate the issue.

Contacting GSTN Support

If these troubleshooting steps do not resolve the problem, it is advisable to contact the GSTN helpdesk directly. When reaching out, include a screenshot of the error message for better assistance.

The GSTN contact details are:

Further Reading

Frequently Asked Questions

What is GSTR-3B?
GSTR-3B is a summary self-declared GST return that needs to be filed by all regular taxpayers monthly. It contains details of outward supplies, inward supplies liable to reverse charge, and ITC availed.
Who is required to file GSTR-3B?
All taxpayers registered under GST, except those registered under the Composition Scheme, Input Service Distributors (ISD), Non-Resident Taxable Persons, and Online Information and Database Access or Retrieval (OIDAR) service providers, must file GSTR-3B.
What are the key details reported in GSTR-3B?
Key details reported in GSTR-3B include taxable outward supplies, inter-state supplies, inward supplies attracting reverse charge, eligible Input Tax Credit (ITC), and payment of tax.
What is the penalty for late filing of GSTR-3B?
Late filing of GSTR-3B attracts a late fee of Rs. 50 per day (Rs. 25 for CGST and Rs. 25 for SGST) for normal taxpayers, and Rs. 20 per day for taxpayers with no outward supplies (Rs. 10 for CGST and Rs. 10 for SGST), along with interest.
Can GSTR-3B be revised after submission?
No, GSTR-3B cannot be revised after submission. However, any errors or omissions can be rectified in the subsequent month's GSTR-3B filing.