Online Methods for Obtaining Your Permanent Account Number Card
This article outlines various online methods for downloading your Permanent Account Number (PAN) card. It details steps for acquiring an e-PAN from platforms like NSDL Protean, UTIITSL, and the Income Tax e-filing portal, including procedures for downloading with or without a PAN number, using an Aadhaar number, or accessing it via Digilocker. The guide also covers prerequisites such as knowing your PAN/acknowledgement number and having an active mobile number, explaining that free downloads are available for a limited period post-allotment, after which a nominal fee applies.
Once the Income Tax Department has allotted or validated your Permanent Account Number (PAN) card, you can readily acquire an electronic version (e-PAN card) via the platform where your initial PAN application was submitted.
Key Highlights:
- Individuals can download their PAN card electronically from the NSDL, UTIITSL, or Income Tax Department websites.
- Accessing your PAN card requires either your PAN number or the application's acknowledgement number.
- A functional mobile number is essential for receiving the One-Time Password (OTP) required during the download process.
Methods to Download PAN Card Online
| Procedure | Steps for PAN Card Acquisition |
|---|---|
| Protean (formerly NSDL) Portal | Access the Protean website, select "Request for e-PAN," then input your PAN, date of birth, and captcha for download. |
| UTIITSL Website | Navigate to the UTIITSL website, choose "Download e-PAN," and provide your PAN, date of birth, and captcha to initiate the download. |
| Income Tax Portal | Go to the Income Tax e-Filing website, click "Download PAN," and enter your Aadhaar number along with the Aadhaar OTP to download. |
| Digilocker Application | Install and log into the Digilocker app. Proceed to "Issued Documents," then "PAN Verification Record." Input your PAN details and select "Get Document" for download. |
| Instant PAN via Aadhaar | On the Income Tax e-Filing portal, click "Instant e-PAN," then "Download PAN." Supply your Aadhaar number and the corresponding OTP to retrieve it. |
| Retrieval Without PAN (using Aadhaar) | Access the Income Tax e-Filing portal, click "Download PAN," and use your Aadhaar number and OTP to complete the download. |
| Retrieval Without PAN (using Acknowledgement) | Visit the Protean (NSDL) portal, choose "Request for e-PAN." Enter your Acknowledgement number, date of birth, and captcha to proceed. |
| Download with PAN Number | Use either the Protean (NSDL) or UTIITSL website, enter your PAN, date of birth, and an OTP to directly access your e-PAN for download. |
| Digital PAN Card Format | Obtain your e-PAN card in PDF format from the Protean (NSDL), UTIITSL, or Income Tax e-Filing portals after submitting the necessary information. |
| Request for PAN Card Reprint (lost card) | On the Protean (NSDL) or UTIITSL website, select "Re-Print PAN Card" to request a physical reprint if no changes are needed for your existing PAN card. |
Below is a detailed, step-by-step guide for easily downloading your PAN card.
Prerequisites for Online PAN Card Download
Ensure these details are ready before initiating your PAN card download:
- Acknowledgement Number or PAN Number: You must have knowledge of your PAN card application acknowledgement number or your PAN card number.
- Aadhaar Number: Your Aadhaar card number is required for verification.
- Mobile Number: The OTP necessary for the download process will be sent to your active mobile number.
Downloading PAN Card from NSDL Protean Portal
The NSDL Protean portal provides an e-PAN card download facility for individuals who submitted their PAN card applications through this website. New or updated PAN cards can be downloaded free of charge within 30 days of the PAN card's allotment or confirmation by the income tax department. After this period, a fee of Rs. 8.26 will apply.
You can download your PAN card from NSDL using two methods:
- By providing your PAN number
- By providing your acknowledgement number
Here is the procedure for NSDL PAN card download:
Step 1: Navigate to the official NSDL Protean portal.
Step 2: Scroll down and choose either 'Request for e-PAN/ e-PAN XML (PANs allotted in last 30 days)' or 'Request for e-PAN/ e-PAN XML (PANs allotted prior to 30 days),' as appropriate. This will redirect you to a new page.
Step 3 (a): Download e-PAN by PAN number On the subsequent page, select the 'PAN' option, input your PAN number, Aadhaar number, date of birth/incorporation, GSTN (if applicable), and the captcha code. Then click 'Submit'.
Step 3 (b): Download e-PAN by Acknowledgement number If you select the 'Acknowledgement Number' option, enter the Acknowledgement number, date of birth/incorporation, and captcha code. Then click 'Submit'.
Step 4: Choose your preferred option to receive the OTP: Email ID, mobile number, or both. Tick the declaration box and click 'Generate OTP'.
Step 5: Enter the received OTP and click 'Validate'.
Step 6: If your free e-PAN download limit has been reached, a message will appear. Click 'Continue with paid e-PAN download facility', select your payment option, and complete the fee payment.
Step 7: Your e-PAN card will be sent to your email ID as a PDF file. You can click the download icon to save your e-PAN card.
Downloading PAN Card from UTIITSL Website
The UTIITSL portal offers an e-PAN download service specifically for applicants who applied for their PAN card through the UTIITSL website. New or updated PAN cards can be downloaded without charge within 30 days of the PAN card's allotment or confirmation by the income tax department. Beyond this 30-day window, a fee of Rs. 8.26 is required.
Here is the procedure to download your PAN card from UTIITSL:
Step 1: Visit the official UTIITSL portal.
Step 2: Scroll down and click on the 'Click to Download' option found under the 'Download e-PAN' tab.
Step 3: You will be directed to a new page. Input your PAN number, date of birth, GSTIN (if required), and the captcha code. Then click 'Submit'.
Step 4: On the next page, enter the captcha code and select how you wish to receive the OTP (Both Email and SMS, Only Email, or Only SMS). Tick the declaration and click 'Get OTP'.
Step 5: Enter the OTP received and click 'Validate'.
Step 6: If applicable, proceed with the payment. Your e-PAN card will then be sent to your email ID. Click the link in your email to download the e-PAN.
Acquiring PAN Card Online Using Aadhaar Number
You can download your e-PAN card using your Aadhaar Number through the Income Tax e-filing portal. However, this facility is exclusively available to applicants who applied for an instant e-PAN card on the e-filing website.
There are no charges for downloading an instant e-PAN card.
Here is the procedure to download your PAN card from the Income Tax e-filing portal:
Step 1: Access the official Income Tax e-filing portal.
Step 2: Under the 'Check Status/ Download PAN' tab, click the 'Continue' button.
Step 3: Enter your 'Aadhaar Number' and click 'Continue'.
Step 4: Input the 'Aadhaar OTP' sent to your Aadhaar-registered mobile number and click 'Continue'.
Step 5: The status of your e-PAN will be displayed. Once the new e-PAN has been allotted, click 'Download e-PAN' to obtain your e-PAN copy.
Downloading PAN Card Without a PAN Number
It is possible to download your PAN card without knowing your PAN number if you originally applied for a new PAN card on either the NSDL Protean website or the Income Tax e-filing portal.
Steps to download a PAN card without a PAN number from the NSDL Protean website:
Step 1: Visit the official NSDL e-PAN Download Portal.
Step 2: Select the 'Acknowledgement Number' option.
Step 3: Enter your Acknowledgement Number, Date of Birth, and the Captcha Code displayed on the screen.
Step 4: Choose your preferred OTP delivery mode, enter the OTP you receive, and confirm your identity.
Step 5: Once verified, proceed to make the payment (if applicable) to download your e-PAN card.
Steps to download a PAN card without a PAN number from the Income Tax e-filing portal:
Step 1: Visit the Income Tax e-Filing Portal.
Step 2: On the homepage, locate the 'Check Status / Download PAN' option in the Quick Links section and click 'Continue'.
Step 3: Enter your Aadhaar number in the designated field and click 'Submit'.
Step 4: Enter the OTP sent to your registered mobile number, check the consent box, and click 'Submit' again.
Step 5: After successful verification, you will see the 'Download e-PAN' option. Click it to download your e-PAN.
PAN Card Retrieval Using Name and Date of Birth
You can download your PAN card by providing your date of birth if you applied for a new e-PAN card via the NSDL Protean website or the UTIITSL website.
Steps to download a PAN card by date of birth from the NSDL Protean website:
Step 1: Visit the NSDL Protean website.
Step 2: Choose 'PAN' or 'Acknowledgement Number', then enter your PAN/acknowledgement number, date of birth, Aadhaar number (if applicable), and captcha code.
Step 3: Select your preferred method for receiving the OTP, enter the OTP, and complete the payment.
Step 4: Upon successful payment, you can download your e-PAN card.
Steps to download a PAN card by date of birth from the UTIITSL website:
Step 1: Visit the UTIITSL website.
Step 2: Enter your PAN number, date of birth, GSTIN (if applicable), and the captcha code.
Step 3: Choose your preferred OTP delivery method, input the OTP, and proceed with the payment.
Step 4: After successful payment, you can download your e-PAN card.
Obtaining PAN Card from Digilocker
Step 1: Log in to your Digilocker account.
Step 2: Under 'Issued Documents', search for 'Income Tax Department' and click on the 'PAN Verification Record' tab.
Step 3: Enter your PAN details, including your PAN number and the name as it appears on your PAN card.
Step 4: Check the consent box and click 'Get Document'.
Step 5: Your PAN card will be downloaded into your Digilocker account.
Step 6: The PAN card document can be conveniently shared with requesting parties whenever necessary.
How to Download a Duplicate PAN Card
Step 1: Go to the NSDL website.
Step 2: Click on the 'Download e-PAN/ e-PAN XML' tab located at the top of the page.
Step 3: On the next page, select either the 'Acknowledgement Number' or 'PAN' option.
Step 4: Enter the required details and captcha code, then click the 'Submit' button.
Step 5: Next, choose one option to receive the OTP: email ID, mobile number, or both. Tick the declaration and click the 'Generate OTP' button.
Step 6: Enter the OTP and click on the 'Validate' button.
Step 7: Your duplicate PAN card will be sent to your email ID.
PAN Card Download as a PDF File
When you request a PAN card download, your e-PAN card will be sent to your email ID as a PDF file from either the NSDL Protean or the UTIITSL website.
This downloaded PDF file containing your e-PAN card requires a password to open it.
Your date of birth or date of incorporation serves as the password for the downloaded e-PAN card PDF file.
The password format for opening the e-PAN card PDF file is: DDMMYYYY.
PAN Card Customer Support Contact Numbers
If you encounter difficulties downloading or viewing your e-PAN card, you can contact the PAN card customer care numbers for assistance:
- Income Tax Department - NSDL: +91-20-27218080
- UTIITSL: +91-33-40802999, 033-40802999
- NSDL: 020-27218080, 08069708080
PAN Card Customer Support Email Addresses
You may also send an email to the following PAN card customer support email IDs to resolve inquiries related to PAN card downloads:
- UTIITSL: utiitsl.gsd@utiitsl.com
- NSDL: tininfo@proteantech.in
Downloading your PAN card is a straightforward process, often completed within minutes. If downloaded within 30 days of its allotment, there is no charge. However, you can download it anytime from home, regardless of the allotment date, by paying a nominal fee of Rs. 8.26. E-PAN cards are available for download through the NSDL Protean or the UTIITSL websites.